Now That Is Customer Service

[gandog56]

I damaged the center pin of an RCBS swager set for .223 bullets. I emailed RCBS and said is there a part number and price for me to replace it. The emailed me back and said don't worry, we'll just send you a new one for free.

[Mbaker78]

I've had the same happen with kershaw. I broke the speed safe spring in one of my knives, emailed for a price, they said they'd send it free and even sent me a spare!

[62chevy]

Now that is awesome service !!!

[jebsca]

Nice to see some companies still take care of you. They are the ones to remember and go back to.

[WarEagleEd]

I've heard good things about RCBS customer service.

[pullerguy]

RCBS is a awesome company, never had an issue with them in 30+ yrs of reloading

[gandog56]

And I just got it, they kept their promise!