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gandog56
01-17-2015, 07:06 AM
I damaged the center pin of an RCBS swager set for .223 bullets. I emailed RCBS and said is there a part number and price for me to replace it. The emailed me back and said don't worry, we'll just send you a new one for free.

Mbaker78
01-17-2015, 10:45 AM
I've had the same happen with kershaw. I broke the speed safe spring in one of my knives, emailed for a price, they said they'd send it free and even sent me a spare!

62chevy
01-17-2015, 04:38 PM
Now that is awesome service !!!

jebsca
01-17-2015, 06:35 PM
Nice to see some companies still take care of you. They are the ones to remember and go back to.

WarEagleEd
01-18-2015, 10:28 AM
I've heard good things about RCBS customer service.

pullerguy
02-03-2015, 06:09 PM
RCBS is a awesome company, never had an issue with them in 30+ yrs of reloading

gandog56
02-04-2015, 12:02 PM
And I just got it, they kept their promise!